Founded in early 2004, SunRocket is changing an industry, bringing you new choices, better value, and ultimate control of your home phone service. Powered by the Internet and designed to replace the overpriced, obsolete services from your old phone company, SunRocket Internet Phone Service harnesses your home high-speed connection to deliver a radically better suite of customized features at an amazing value.
We understand that it takes more than great features and low prices to change an industry. It takes passionate people creating smart solutions that allow you to be more efficient, more in-control, and more productive. It takes clever ideas that make the boring, fun; the confusing, simple; the difficult, easy. It takes a genuine commitment from all of us to provide you with superior products, services, and assistance.
Even more, it takes a commitment to simply do the right thing, a promise often unfulfilled by other phone companies. We are determined to be a champion for consumers, designing products that work as they should and defining policies that are fair and sensible.
That's why we created Bottom-Line PricingSM, so you pay no more than we say you will, free of bogus charges, tacked-on fees, and other unpleasant surprises that normally show up on your phone bills. That's why we won't confuse you with complicated rate plans, or sneak through price increases when you're not looking, or charge egregious prices whenever you need to place an occasional international call. That's why we completely eliminated the concept of local calling zones, so you no longer need to understand confusing boundaries between calls that are free and calls that are not. That's why we don't penalize you when your calling patterns fluctuate from month to month, or assess cancellation fees whenever we fail to meet your needs.
It's not easy to change an industry. As we expand and pioneer new innovations, we will make mistakes and occasionally fail to meet your expectations. But we are fully committed to making it right, and we greatly appreciate your patience along the way. We ask for your help, suggestions, and ideas, so that the company we build delivers the value you deserve. Write to us anytime at BuildItBetter@sunrocket.com.